Privacy Policy

Welcome to ShopSX. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.shopsx.co.uk and purchase our products.

1. Information We Collect

When you visit or interact with ShopSX, we may collect the following types of information:

1.1 Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Details (processed securely via third-party payment gateways)

1.2 Non-Personal Information

  • IP Address
  • Browser Type & Version
  • Device Information
  • Pages Visited & Time Spent on Our Website
  • Cookies & Tracking Technologies

2. How We Use Your Information

We use your information for the following purposes:

✔ Order Processing: To process transactions, send order confirmations, and deliver products.
✔ Customer Support: To assist with inquiries, returns, and account-related issues.
✔ Marketing & Promotions: To send promotional emails, special offers, and product updates (only with your consent).
✔ Website Improvement: To analyze website traffic, user behavior, and enhance user experience.
✔ Security & Fraud Prevention: To detect fraudulent activities and ensure secure transactions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Shipping & Courier Services: To ensure timely delivery of your orders.
  • Payment Processors: To securely handle transactions (e.g., PayPal, Stripe).
  • Legal Authorities: If required by law or to protect our rights.

All third-party partners comply with privacy regulations to keep your data safe.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. These cookies help us:

  • Remember your preferences and login details.
  • Provide personalized product recommendations.
  • Analyze website performance and optimize content.

You can manage or disable cookies in your browser settings at any time.

5. How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

  • SSL Encryption for secure transactions.
  • Firewall & Anti-Fraud Measures to prevent cyber threats.
  • Limited Access Controls to restrict data access to authorized personnel only.

However, while we take necessary precautions, no online data transmission is 100% secure.

6. Your Rights & Choices

As a valued customer, you have the right to:

✔ Access & Review your personal data.
✔ Modify or Update incorrect information.
✔ Request Data Deletion (except for data required by law or for business operations).
✔ Opt-Out of Marketing Emails by unsubscribing from our mailing list.

To exercise any of these rights, please contact us at info@shopsx.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any personal information.

8. Changes to This Privacy Policy

ShopSX may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective Date" at the top of this page. Please review this policy periodically to stay informed.

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